Customer survey software is a powerful online survey platform which helps anyone in any function use surveys data to make smarter decisions. You get the complete control of the data, which matters most to your business, collected from survey respondents across the globe or a particular region. Survey software tool also helps you find the right people for your survey.
World’s most popular web survey software helps your business to:
* Gather valuable data and help you turn survey data to create professional reports with advanced analytics and analysis tool.
* Create sophisticated surveys in no time; even you get the phone assistance at every step.
* Protect data with advanced security and compliance system.
* Own your organization’s data, to change it and manage it easily later on.
* Access the library of sample survey questions and templates to create and customize polls and survey questionnaires to survey anything from customer satisfaction to employee engagement.
* Distribute your questionnaire on the web, and start collecting responses in real time.
Customer survey software helps you to collect the survey data for any or all of the following from the list:
* Customer feedback/satisfaction survey
* Employee feedback/satisfaction/engagement survey
* Employee Exit Interviews/360-degree Employee Reviews
* Service or product evaluation survey
* Market or Medical research survey
* Course evaluation survey
* Ad Testing/Concept Testing
Any survey software tool basically works in the following easy three step process.
Web survey software quickly creates professional online surveys and polls with intuitive and easy to use interface. Create your own fully customize survey using the style manager and dozens of color themes to match your business branding, from the list of numerous question types or professionally written survey template. You can even upload your survey directly from your system.
Here comes the most crucial part, to collect responses and reach your customers. You can use the email marketing or create pop-ups; the best way to reach the customers is posting to social networks like Facebook, Twitter, or Google+. Survey software tool reaches your customers wherever they are using their email system. This survey tool even works on the mobile devices or tablets.
Once data is collected, there are lots of features in the survey software to make analysis easy with a full set of reporting features. You can also export your survey data directly in the Excel, Word, or PowerPoint format.
Customer survey software is surely an easier, faster, and affordable way to keep a pulse on your customers to track their satisfaction, loyalty, and feedback.